FAQ

Our rates are all inclusive of our home, the golf cart, all amenities of the community including indoor pool, outdoor pools, tennis courts, playground, etc. (the fitness center is the only amenity with an additional charge: $25.00/week), linens, accommodations taxes and cleaning. We do ask our guests to do a basic exit clean and “leave it as you found it.” The home is also professionally cleaned in between guests.

All bedding and linens are provided such as sheets, comforters, pillows, blankets, hand towels & bath mats for bathrooms as well as dish cloths and towels for kitchen. Bath towels, beach towels and face cloths are not included – you will need to bring them with you.

Yes! An exit cleaning is required. This includes keeping up with pet hair (if applicable), sweeping up spills, messes, etc., beds remade without sheets, linens washed, dried, folded and put away in appropriate closets, fridge cleaned/wiped out, dishes washed and put away, garbage out, etc. We ask that you “leave it as you found it” with just a light clean, and we will take care of the deep clean after check-out, as each property is professionally cleaned in between guests.

In almost all cases, we require a 7 day stay (Saturday to Saturday), unless we have a last minute vacancy or cancellation.

Our cancellation policy is as follows: In the event of a cancellation, (regardless of when it may take place) only the Fully Refundable Security Deposit and Pet Fee (If applicable) will be refunded unless we are able to re-rent that time period at no rental loss. If we are able to re-rent, all monies will be refunded with the exception of a $100.00 administration fee.

We highly recommend guests purchase travel insurance, if there is the possibility of cancelling due to sick or elderly family members, etc. Typical cost runs at approximately 5% – 10% of the total cost of the trip.

We are very pet friendly with no size restrictions, and design our rental homes around our guests with dogs. We do have 2 basic pet rules that must be abided by: please, no pets up on any furniture or bedding, and no dogs left unattended to run free in our homes – they must be crated or contained in some way while you are out. 
Dogs must be 2 years of age, be housebroken, and well behaved.

All dogs must be kept on a lease while walking. Please pick up after your pet and keep them out of people’s yards. There are many common areas for walking, etc., and they can go to the back of our properties to do their business.

We accept personal check, cashier’s check, bank transfer, Venmo or credit card (3% processing fee for credit card applies) We give guests the option of 2 installments. DEPOSIT IS DUE WITHIN 7 DAYS OF RESERVING A WEEK. Balance is due 60 days prior to check-in.